Distance Charges are being calculated incorrectly

Brandon R. shared this question ago

Answered

My distance charges for an event are being calculated incorrectly. I service the area in question very often and its usually a $20 distance charge per my settings. For some reason a booking in the same area is now coming up $275 distance charge. Why is the happening? How can I fix this? TIA

-Brandon

The same question

Comments (1)

Brittany M. ● 3 months ago

What is the lead #?

Reply URL

Brandon R. ● 3 months ago

29648612

URL

Brittany M. ● 3 months ago

It looks like the address was not calculating correctly because it was listed as County Route and not County Road. We adjusted this and the distance charge of $20 applied.

URL