IO Phone Slow
Answered
I have noticed for a few days now that when I press 1 to connect on a call either our land line or cells that connection time is very slow to connect.. also my clients are telling me there is a huge delay when we are talking to them.. we are starting and stopping our conversation over and over to a point ill just hang up on IO phone and call back on landline or cell and all the issues are gone..
is teh IO carrier going through some server issues? Is there a way to help us avoid having these issues that we as users need to change?
Thanks
We do not see that our carrier Bandwidth is having any issues and our developers took a look and do not see any high latency on our end either which could indicate/cause issues like this. Is it intermittent or every call? If you could provide any call examples for our developers to look at as well, we can have them take a look further.
Thank you!
We do not see that our carrier Bandwidth is having any issues and our developers took a look and do not see any high latency on our end either which could indicate/cause issues like this. Is it intermittent or every call? If you could provide any call examples for our developers to look at as well, we can have them take a look further.
Thank you!
I'm adding that I'm experiencing similar "latency" in answering calls. Almost all of them.
I'm adding that I'm experiencing similar "latency" in answering calls. Almost all of them.
Thank you for advising Chad. Can you also provide call examples that we can have the developer look at?
Thank you for advising Chad. Can you also provide call examples that we can have the developer look at?
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