Can we Omit Customer Telephone from Delivery Planner

Vince D. shared this question 3 months ago
Answered

The Delivery Planner by default seems to print out the CUSTOMER TELEPHONE on the route for Delivery and Returns. We would like the delivery crew to have all the details showed by default on the route EXCEPT we don't want the customer's TELEPHONE Number shown. At present we only our dispatcher can call the customers (not the delivery crew). Is there a way to print the Route( drop off and pick up) WITHOUT printing the customer's telephone number?

Comments (2)

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Settings>packinglist templates>Choose your default template. Then search the template for the *contact_phone* variable and delete it.


If that variable isn't present, then search the page for "phone" and delete any variables that may be associated with the contacts phone like "cellphone, workphone, homophone" etc.

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Thank you very much for your help.

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Exactly as Chad has said, if you need assistance with removing this please let us know.

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