Email issues again

Tyler N. shared this question 22 days ago
Answered

I am currently unable to send a contract to a customer who is waiting. This is getting kind of old and has been a reoccurring issue for the past few weeks. I bypassed it by copying the link and texting it, but it's not as professional in my opinion.

Comments (6)

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You will need to set your SPF record as stated here in your email preferences. Here is the article on how to do this.

https://rental.software/support/knowledge-base/article/emails-setting-your-spf-record

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Ok I am having trouble following the instructions for namecheap, it appears they are outdated from what i can tell. I did notice it says that if my email is purchased through IO that this service is free. Could this please be updated via IO support.

Thank you.

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Hello,

It looks like your SPF is resting successfully. Are you able to try to send an email and let us know if you are still having issues?

Thank you!

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i just made a post on the FB groups that everyone should try to test their emails using MAIL-TESTER.COM

we have worked ours to maintain a 10/10 and it helps so much

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Still having issues

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It looks like this was a temporary issue. I was able to send a quote to myself. Let us know if you still get these alerts

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