Accidental damage waiver

Diego N. shared this question ago

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Why is my accidental damage waiver not appearing as an addon option when customer creates a quote or a booking?

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Comments (4)

Chad B. ● 6 months ago

When you say add on, do you mean the checkbox?

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Diego N. ● 6 months ago

I had the checkbox but for some reason it wasn't showing it to the clients. Let me check now that Gabrielle added it.

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Gabrielle P. ● 6 months ago

I have the damage waiver added to your checkout page, if there is any verbiage you'd like next to it please provide and we can help get that added as well.

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Diego N. ● 6 months ago

Thank you Gabrielle, I created a fake lead and was able to check it off on the checkout page, however, it’s still not adding the fee to the total due. See photo please.

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Jen H. ● 6 months ago

This is now working.

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Diego N. ● 6 months ago

Can you please add the verbage "Would you like to purchase our Damage Waiver? For 7% of your total rental costs we will waive any damage that happens to our equipment during your possession of said equipment, excluding intentional damage or theft"

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Jen H. ● 6 months ago

This has been added.

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Diego N. ● 6 months ago

Thank you so much Jen, you the best!

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Jen H. ● 6 months ago

Thank you have a great day!

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Tasha S. ● 5 months ago

Anyway you can fix mine. I click the box but it doesn't add the price. And it's not on my checkout page. Same verbiage but 10% instead. Thank you!!

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Gabrielle P. ● 5 months ago

Tasha we have your damage waiver fixed.

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