Not receiving quote emails

Justin W. shared this question ago

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Good afternoon, on 2 separate occasions today I have not received an email that said a client had created a quote and then another client submitted the contact request form and I did not receive an email for that either.

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Gabrielle P. ● 36 days ago

What are the leads where this behavior occurred?

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Justin W. ● 36 days ago

The 3 most recent ones. Lila Chilton (X2) and Kade Doucet

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Gabrielle P. ● 36 days ago

The logs show the alerts were sent to winningedgeinflatables@gmail.com, did you check your spam and other boxes to make sure they didn't go there?

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Justin W. ● 36 days ago

I checked there already and nothing.

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Gabrielle P. ● 36 days ago

In the Settings-->Email Preferences you need to setup your email, if using gmail you need to grant gmail permission.

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