Not receiving quote emails

Justin W. shared this question ago

Answered

Good afternoon, on 2 separate occasions today I have not received an email that said a client had created a quote and then another client submitted the contact request form and I did not receive an email for that either.

The same question

Comments (1)

Gabrielle P. ● 7 months ago

What are the leads where this behavior occurred?

Reply URL

Justin W. ● 7 months ago

The 3 most recent ones. Lila Chilton (X2) and Kade Doucet

Files:

URL

Gabrielle P. ● 7 months ago

The logs show the alerts were sent to winningedgeinflatables@gmail.com, did you check your spam and other boxes to make sure they didn't go there?

URL

Justin W. ● 7 months ago

I checked there already and nothing.

URL

Gabrielle P. ● 7 months ago

In the Settings-->Email Preferences you need to setup your email, if using gmail you need to grant gmail permission.

URL