inventory not showing on site
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I have added 20x20 frame tents to my site a few days ago but they are not showing up on several devices or browsers. It is showing up under the Lead page.
I have added 20x20 frame tents to my site a few days ago but they are not showing up on several devices or browsers. It is showing up under the Lead page.
The same question
I have a developer taking a look.
I have a developer taking a look.
The issue appears to be caused by rental descriptions being created outside of the Description box in IO and then being copy/pasted into the description box.
Other text editors can do weird things, but our description box acts as a full rich-text editor and should be able to accommodate any formatting needs.
I've included screenshots of opening up the "code view" of the descriptions and circled the button that lets you look at this. An easy solution would be to copy/paste it from the code view into chatGPT (the free version should be able to take care of it without problem) and ask it to strip out any unnecessary/repeated formatting.
Basically the issue is that wordpress can only handle so much information on the page and while it seems counter-intuitive, we have each rental's product description as part of the hidden background data on all of our category pages.
So:
- consolidate/fix the descriptions from code view
- save the rentals
-run a force sync
And you should be operating as per usual.
Attached are pictures from the 20x20 Frame Tent and TENT HIGH PEAK 20X30 FOOT's descriptions with code view enabled ~
For more help we offer several solutions:
Support Package: Get dedicated support for $100/month.
Developer Hours: Hire our developers at $150/hour for ad-hoc assistance.
Knowledge Base: Access free articles, tutorials, and guides to resolve issues independently.
If you have any questions, feel free to reach out. We appreciate your understanding and aim to provide the best support possible
The issue appears to be caused by rental descriptions being created outside of the Description box in IO and then being copy/pasted into the description box.
Other text editors can do weird things, but our description box acts as a full rich-text editor and should be able to accommodate any formatting needs.
I've included screenshots of opening up the "code view" of the descriptions and circled the button that lets you look at this. An easy solution would be to copy/paste it from the code view into chatGPT (the free version should be able to take care of it without problem) and ask it to strip out any unnecessary/repeated formatting.
Basically the issue is that wordpress can only handle so much information on the page and while it seems counter-intuitive, we have each rental's product description as part of the hidden background data on all of our category pages.
So:
- consolidate/fix the descriptions from code view
- save the rentals
-run a force sync
And you should be operating as per usual.
Attached are pictures from the 20x20 Frame Tent and TENT HIGH PEAK 20X30 FOOT's descriptions with code view enabled ~
For more help we offer several solutions:
Support Package: Get dedicated support for $100/month.
Developer Hours: Hire our developers at $150/hour for ad-hoc assistance.
Knowledge Base: Access free articles, tutorials, and guides to resolve issues independently.
If you have any questions, feel free to reach out. We appreciate your understanding and aim to provide the best support possible
even when I erase the text in the description the formatting is still messed up.
Also, missing from the website and the lead page are the 8 foot table and 60 inch round table. the formatting seems correct on these pages. Why are these items missing?
even when I erase the text in the description the formatting is still messed up.
Also, missing from the website and the lead page are the 8 foot table and 60 inch round table. the formatting seems correct on these pages. Why are these items missing?
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