Email Not working. Not receiving alerts!

Cory S. shared this question 10 months ago
Answered

I may have messed up the email preferences. Customer said they did not receive the contract via email, so I checked some settings. I did change the server to Gmail, but my email (support@time2bounce.net) is thru google workspace, it may not work on typical google email server. Error message I keep getting says wrong username and password, but I know it's correct. All I know is all email communication is down for my site and I'm freaking out. I did just previously submit this question, but then I realized I have no way of getting updates on this ticket without email working. If you can email me direct when you've had time to fix or take a look at the problem. or you can call text the main number for my business. Thanks

Comments (2)

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What was the resolution for this?!?! I am having the same problem with my outlook business email and I just realized it's been FOUR days that I have not been getting any email responses from my customers. I can send emails but no emails are able to be received in my email. Not in the junk mail, not in a folder, not anywhere!

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Jennifer, you don't have an outgoing email set up in your Email Preferences. You would need to grant outlook permission.

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