Rewards / Loyalty Points

Nikki K. shared this idea 2 months ago
New

I really want to offer a rewards program where we can give out points for rentals, referrals, reviews, etc. To my knowledge the only way to do this is to manually enter it in the notes. I wish there was a field for this. While automatic would be nice, I'd settle for a general field where I could type in a number manually on the customer's page. If this isn't possible yet, I'd highly recommend it as an idea for the future!!!

Comments (3)

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You COULD use an optional field where you'd have to manually enter the number bc you can't use an algorithm (that I know of). BUT what you'd do is manually add the points for each rental then create an automation that says when this field contains XX send this promocode.

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Very helpful idea. Thanks Chad! I added the optional field. It's not a perfect solution but it works for now!

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I second this suggestion - a setting where you input "x" points earned for "x" dollars spent and "x" points = "x" off next booking - that automatically gets logged in the customer profile and then can be pulled into the gift card field at payment time

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You can see Customer Total $ Spent in the Customer section

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