Images not syncing

Richard J. shared this question 7 months ago
Answered

After creating some new inventory, some additional items do not seem to display on the product page (ie. the first image in the gallery displays but not the rest).

Examples:

Inventory 2288661 has 3 images, only 1 displaying

Inventory 2288401 has 4 images, only 1 displaying

I use "copy and close" on existing inventory to create new many times...this seems to cause multiple problems:

1. The original inventory being used to copy breaks and has to be re-synced

2. The url's create a number at the end of the post - eg. 2288443

3. Now this image issue

Comments (1)

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Hi Richard. When you do save as copy it will create an identical item which will cause a sync to happen as a result. These “Cousin” items are identical and cause the sync to behave a different way. Often times when you create these copies you should sync the items two times after making all relevant changes to them to make sure the sync code corrects changes. You can force an item to sync simply by pressing save on the item without making any changes.


After I forced the two items in question to sync the images appeared. The numbers at the end of some item pages may also be a result of the cousin syncing.

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