Book Now allows you to book items that are unavailable

Brandy C. shared this problem 14 days ago
Not a Problem

When you click on “book now” from the home page, it allows you to book items that are not available. The customer can complete all the information, then click on book this event. Once when they click on “book this event” there is an error displayed. Can you fix it, so when they click on “book now” from the home page the items that are not available, would not let them continue. FYI - if the customer go to the category and add to the cart, the item is not available, so this area is working fine, the “book now” is not working correctly.

Comments (1)

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I tested this out...I put in a date that I knew this slide was booked. And the cart is grayed out and won't even let me put it in the cart?

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Yes adding to the cart work just fine. It’s when you click on “book now” from the home page. I just tried to recreate the problem and it look like the items are not available now. It look like it’s working. Sorry for the confusion. Thanks for the quick reply.

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Can you give me an example of an item and a date? The item I tried was unable to even be added to the cart since it was unavailable so I couldn't use it as an example.

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