When doing a refund do we also include the surcharge in the total?
Answered
I have a customer that paid a $50 deposit with card online but ended up paying $52 with the surcharge. I am going to refund her but I am wondering if in the refund total amount I put $52 or only $50?
The same question
Yes, if you wanted to refund surcharge submit it for $52
Yes, if you wanted to refund surcharge submit it for $52
I would say it will depend. I won't refund surcharges bc my processor doesn't refund me.
I would say it will depend. I won't refund surcharges bc my processor doesn't refund me.
Replies have been locked on this page!