Issuing a Refund

Billy N. shared this question 2 years ago
Answered

My Customer overpaid how do I issue them a refund? I only see a gift card option.

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I see you use global payments you can issue a refund but entering the amount being refunded as a negative ex(-150.00) and then click the "charge existing card" this will issue a refund directly back to their card. Here is an article that reviews this as well: https://rental.software/support/knowledge-base/article/recharging-a-credit-card

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