Allow IO Phone Page to Use Microphone (MAC user)

David I. shared this question 8 months ago
Awaiting Reply

How do we "Allow" this [IO] page to use our microphone?

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Comments (5)

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You need to allow microphone access on your browser.

Here is what I found from Google:

Under the Safari Settings go to the Websites tab > Microphone on the sidebar, then change the access for IO.

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Got it. Thx

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I have the ticket opened with our developers to see if they have any other suggestions to allow you to record. I will let you know what they advise.

Thank you

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Okay. Please leave ticket OPEN, however, we were able to convert voice file and upload to IO. We still believe that there maybe a bug for recording directly into IO. Waiting on Developer response.

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Here is what our developer advised:

There is a setting for microphone access in safari. I would make sure that setting is set to “Ask” or “Allow”. Also there may be mac os settings that are restriction microphone access to safari.

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Just to verify, the allow or ask access setting you are accessing is within the Safari settings?

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