Rental agreement missing equipment lead #25839991

Richard G. shared this question 21 days ago
Answered

Lead #25839991

This lead is showing on the backend 2 inflatables, but when the customer opens the rental agreement there is only one. I tried to change the rental agreement in the contract section to the alternate rental agreement, but it didn't work.

How do force a refresh of the rental agreement? there isn't a "+" button to add one.

Comments (5)

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Does 4 in 1 combo modular unit have a banner?

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A banner is required. Why am I not getting an error or warning since it is missing but required?

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I looks like the customer chose the no banner but looking at the log it was removed by admin and then readded without choosing a banner.

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Ok. But why was there no warning or error showing on my end?

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Because you don't have them listed as required, you have them listed as their own items, but it does hide the main item unless a banner is chosen.

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