Square Payments -duplicate payments

Joe W. shared this question 25 days ago
Answered

I’ve been having a few issues with customers, only intending to make the deposit payment, but they are in advertently clicking twice, possibly? This is resulting in making the deposit payment twice. Anyway, delay, and only allow one payment within a specific amount of time?

Comments (2)

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Yes, this is usually something already built in. Let me talk to a developer and see what the issue is! I will keep you posted

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From developer:

Regarding the duplicate payment window, the default is 2 minutes, and the amount has to be the same. The church payments were for the same amount, but more than two minutes apart. For Amanda Elizabeth Grace, the payments came just within 2 minutes of each other, but the amount was different.

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