Can't sign contract
Solved
It was just brought to my attention that someone was having trouble signing a contract. I tried it and had the same problem. Then I tried it on two other leads and same problem again. When I open the contract, sign my name, type my name, check the box, then hit "Submit", it goes to this screen and the contract remains unsigned.
The same problem
Hello Casey, could you provide a Lead ID # for us to use as a reference/example?
Thank you.
Hello Casey, could you provide a Lead ID # for us to use as a reference/example?
Thank you.
Hello Casey,
I was able to go into the lead and sign the contract from io (you will want to delete it from the lead). Are you still having issues and if so, could you provide more examples?
Andre
Hello Casey,
I was able to go into the lead and sign the contract from io (you will want to delete it from the lead). Are you still having issues and if so, could you provide more examples?
Andre
Casey, I'm curious if you are using a spam / cookie blocking browser like "Brave". I have had similar issues on some sites when my browser blocks cookies. Perhaps try in Chrome, Edge, or Firefox and see if it lets you sign on those browsers?
Casey, I'm curious if you are using a spam / cookie blocking browser like "Brave". I have had similar issues on some sites when my browser blocks cookies. Perhaps try in Chrome, Edge, or Firefox and see if it lets you sign on those browsers?
New info: Both of us who couldn't sign today were at the office. The one person who could was working from home. I am at home now and I successfully signed. Maybe Comcast was blocking it? I will try again tomorrow from the office.
New info: Both of us who couldn't sign today were at the office. The one person who could was working from home. I am at home now and I successfully signed. Maybe Comcast was blocking it? I will try again tomorrow from the office.
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