My Items are appearing as $0 in Cart

Lindsay W. shared this question 9 months ago
Answered

Hello,


I was on my website, and the pricing was not working. Whenever I add an item to my cart, the price shows as $0, and people are unable to checkout.


Please help!!!!

Comments (3)

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Make sure there is no break in the pricing rule. Sometimes if there is a switch from hours to days there is an issue where it changes the price to $0. You can see a graph if you go to Settings>Item Prices and open the price rule associated with the inventory item you are referring to. If you post a photo we can likely figure out the issue :-)

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We are having a developer take a look...will keep you posted

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Hello Susan,

Whatever the devs did it looks like our site is working again! Thanks for being awesome and quick to resolve this issue!

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