not charging for an accessories

Abby G. shared this problem 2 years ago
Solved

Customers are renting our cotton candy machine and sno cone machine with the "Additional 60 Servings" Option and being charged $0.00, despite the item being priced. As far as I can see, there is nothing making this happen. On the lead, it shows the price of the additional servings being crossed out and saying $0.00 instead. It is active.

Comments (1)

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1

Good afternoon,

Looking at these items in inventory, when you go to accessories on the item you are overriding the price of the "Additional 60 Servings" (see screenshot)

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