fees Loop
Answered
Follow up on an email sent on 1/24/24 that I never got a response.
Current lead attached for example - 22946157
Last spring I had Support add the "Fees Loop" to the Contract to show the fees properly. Now that I look at the quote, I would like to get the same type of listing. It is getting confusing to customers to see "Distance Charges" AND "Fuel Surcharges" on the Quote when there aren't any of either but rather "Surface Charges" and "Additional Damage Waiver fee"
Can this be changed?
Hello!
I added the fees loop to your quote confirm page as well. Please take a look!
Thank you!
Hello!
I added the fees loop to your quote confirm page as well. Please take a look!
Thank you!
New Test lead I just did 23169231.. Now lists the Surface Fee as BOTH Distance Charges and Surface Fee. It only adds to the total once, so it Totals correctly, but that will be confusing... Also, why won't the Additional Damage Waiver Fee add to the quotes. I've done 2 tests today and neither would add.. After multiple saves and leaving and opening again and forcing a Total Recalculation.
New Test lead I just did 23169231.. Now lists the Surface Fee as BOTH Distance Charges and Surface Fee. It only adds to the total once, so it Totals correctly, but that will be confusing... Also, why won't the Additional Damage Waiver Fee add to the quotes. I've done 2 tests today and neither would add.. After multiple saves and leaving and opening again and forcing a Total Recalculation.
Apologies. I have this fixed. Please take a look. We had a brief issue with the fees/discounts applying, but it has been fixed and the damage waiver is showing now.
Apologies. I have this fixed. Please take a look. We had a brief issue with the fees/discounts applying, but it has been fixed and the damage waiver is showing now.
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