Well for some reason my site will not port over. I switched from ERS. Dave with SWD attempted to get my site live but nothing. He reached out to support and nothing- no response. I think this warranted a response. Definitely didn't want my site down for several weekdays while waiting for the port to complete.
Well for some reason my site will not port over. I switched from ERS. Dave with SWD attempted to get my site live but nothing. He reached out to support and nothing- no response. I think this warranted a response. Definitely didn't want my site down for several weekdays while waiting for the port to complete.
When creating this ticket, did you select "Site Down" as one of the dropdown options listed below the description field? As well as putting Site down in the subject?
I don't work for IO so I won't be able to help with this. But they seem to be pretty on it if it's a site issue.
When creating this ticket, did you select "Site Down" as one of the dropdown options listed below the description field? As well as putting Site down in the subject?
I don't work for IO so I won't be able to help with this. But they seem to be pretty on it if it's a site issue.
The same question
Not unless it's an emergency. They're pretty good at getting on it first thing Monday. What do you need?
Not unless it's an emergency. They're pretty good at getting on it first thing Monday. What do you need?
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