ACH Error

Harry B. shared this question 12 months ago
Answered

I see the following error on Finalize Contract Section. How do I get it resolved? See the red box in the attachment.

Comments (5)

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You will want to contact Global to be sure the account was set up correctly

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They told me it was set up and ready for use. Do you have any more details I need to share with them? Is a point of contact with Global Payments that works with I/O?

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I would let them know the error you are getting. Sometimes we get these sort of errors when something was forgot when setting up?

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One last question for now we were approved for cc processing before we got ACH approval would the token have changed and that is what is causing the error? Does our account need to be setup again?

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Sorry, we wouldn't know. You would have to check w/ Global

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