Gift Card email
Answered
It doesn't look like emails area automatically sending when gift cards are created. Can someone take a look if it is setup ok. I created the gift cards about an hour ago
It doesn't look like emails area automatically sending when gift cards are created. Can someone take a look if it is setup ok. I created the gift cards about an hour ago
The same question
Looks to be setup fine, do you have an example lead where the email should have went out and did not?
Looks to be setup fine, do you have an example lead where the email should have went out and did not?
To my understanding, when a gift card is created under the giftcard tab, an email is automatically sent. All of the customers on the list , expect for Kristi Slabe, had a gift card created for them
To my understanding, when a gift card is created under the giftcard tab, an email is automatically sent. All of the customers on the list , expect for Kristi Slabe, had a gift card created for them
Do you have anyone that has purchased a gift card and didn't receive an email?
Do you have anyone that has purchased a gift card and didn't receive an email?
These are a few I created yesterday
These are a few I created yesterday
Ok so for the customers I created gift cards for yesterday, to receive an email I have to manually send it to them?
Ok so for the customers I created gift cards for yesterday, to receive an email I have to manually send it to them?
Yes if your manually creating a gift card, the automatic email only goes out if the customer purchases on their own through the website.
Yes if your manually creating a gift card, the automatic email only goes out if the customer purchases on their own through the website.
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