Customer states they were charged twice
Answered
Customer stated he was charged twice. I do see two pending charges for $130 on the screenshots he sent us from his bank account. I only see one charge on IO payments section. But I am getting a strange popup right when I open the payments section of the LEAD page.
The same question
Banks display pending charges incorrectly all the time. He needs to wait and see what happens once the charges post.
Banks display pending charges incorrectly all the time. He needs to wait and see what happens once the charges post.
Hi Larissa,
On our end we are only seeing one payment , just as you mentioned. You are going to need to contact Square about this issue.
Hi Larissa,
On our end we are only seeing one payment , just as you mentioned. You are going to need to contact Square about this issue.
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