automation - email not sent
Answered
HEllo
I have an automation to send emails to 4 persons. It was working fine but this past week end, one of the person did not receive them. Can you check please ?
Automation is: https://rental.software/account/#/settings/automations/20691
And see for exemple, leads #15281839
cedrik@proludik.com did not receive the email.
The same question
Hello,
The email did not send as Cedric was unsubscribed.
Thank you
Hello,
The email did not send as Cedric was unsubscribed.
Thank you
Tks
Where did you go to see that cedrec was unsubscribed ?
Also, where did you unchecked this setting ?
So i know for next time ?
Tks
Where did you go to see that cedrec was unsubscribed ?
Also, where did you unchecked this setting ?
So i know for next time ?
The screenshot is from the log on the lead example you had provided.
I had to go to your customer profiles, find the profile created for Cedric and uncheck the 'unsubscribe from all emails' box.
The screenshot is from the log on the lead example you had provided.
I had to go to your customer profiles, find the profile created for Cedric and uncheck the 'unsubscribe from all emails' box.
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