Repeat Customer Satisfaction Survey Question
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We have tons of repeat customers, and although I value their feedback and ratings / reviews I know that Google only allows one review per user per business. Given my settings (see below) I am concerned that we may get a customer that clicks a 4 or 5 star in the email and gets directed to Google and then finds out they cannot leave feedback. Is there any way to prevent this?
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There wouldn't be a way to avoid this. Maybe put a note in the email to try again if they get the Google review option twice in a row.
There wouldn't be a way to avoid this. Maybe put a note in the email to try again if they get the Google review option twice in a row.
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