quote fail

Tom S. shared this question 15 months ago
Answered

#19537935 received an automated pizza offer but not a quote response according to our log. Why did his quote not auto generate, but a free pizza offer did?

Comments (4)

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You had the recent quote email going out 1 day after a quote was created and the pizza offer was going out .1 days after the quote. They are now both set to go out .1 and should go at the same time.

Thank you

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Is that setting somehow changing on its own? We have had this explanation several times in the past and we have never wanted quote responses to wait a full day from the request.

Sent from my iPhone

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In addition, it is several days after the quote request and the log never showed it going out even 1 day after 

Sent from my iPhone

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No this is not changing on its own...

Also, the lead was changed to lost sale before the quote email had time to go out.

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