How do I search for a lead using the ID number

Steven O. shared this question ago

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Trying to find out how to search for a lead using the lead ID number. I have tried everything in the search bar but can't find the leads.

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Jen H. ● 15 months ago

What is the lead #

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Steven O. ● 15 months ago

We have several that we received an email about, there was a bug that apparently affected emails sent out on those leads, I just need to know how to search for the leads, as the only info I have is the numbers.

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Jen H. ● 15 months ago

If you have any leads that need to be looked at you will get a second email. Was this the first email you received?

A second set of emails went out and it says CORRECTION at the end of the subject.

This will be the email that you will need to look at the leads.

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Steven O. ● 15 months ago

This was our second email, yes. We have tried searching for the leads inside the Events/Leads tab, but it doesn't bring anything up. We have 4 leads to try and locate

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Jen H. ● 15 months ago

Can you please provide the lead #'s so we can check.

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Steven O. ● 15 months ago

18729531, 19448921, 19457393, and 14097949

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Jen H. ● 15 months ago

Lead 14097949 is the only one that you need to resend the manual email to,

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Steven O. ● 15 months ago

Okay, but how do I SEARCH for those leads? The search function gives me no results. I cannot find the lead unless I go through each one individually.

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Jen H. ● 15 months ago

Please see my video response

https://www.loom.com/share/Context-for-Lead-Search-29a440e34af547738f74218097ff20a2?sid=cf0aee1d-c650-4f31-9c61-01b194d33197

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