Why did IO move this lead to complete?
Answered
Hi IO team,
Lead 18641947 was in Contract Viewed status but no payment was made and no contract was signed. Then, shortly after then rental end date/time, user InflatableOffice moved the contract to Complete status (log screenshot below). Why did this happen? It's my understanding that IO only moves leads to Complete if they were confirmed and serviced.
Thanks for your help on this.
Please see screenshot. This is why it was marked to complete.
Please see screenshot. This is why it was marked to complete.
Thanks! I didn't realize that was an option for statuses. That explains it.
Thanks! I didn't realize that was an option for statuses. That explains it.
You're welcome, have a great day!
You're welcome, have a great day!
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