Changing an automatic email to a manual email

Jason O. shared this question ago

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I have an email that somehow was saved as an automatic email, but we want these to go out only when staff enter a quote. How would I go about un-automating the email so that it doesn't go out until it's manually sent? Thanks!

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Chad B. ● 16 months ago

See if you can save as copy and make the new one manual. then deactivate the current one.

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Jason O. ● 16 months ago

Saving as copy didn't work unfortunately, but copying and pasting the body of the email will have to work. Thanks for your help.

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Gabrielle P. ● 16 months ago

Let us know if you have trouble and need our assitance.

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Gabrielle P. ● 16 months ago

I recommend copy the body of the email that is currently automatic and then paste it into a manual type email template, then turn off the active one.

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Jason O. ● 16 months ago

That did it - I was hoping there was just a button or box I could check so that I could keep my log of emails sent, but I've created the new manual version using the old text. Thanks!

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