having trouble getting damage waiver and setup fees working

dylan l. shared this problem 9 months ago
Solved

hello, I may be missing something but im trying to add damage waiver and setup fee option, but after trying a few times I cant seem to get it to work. 10% damage and 25% setup fee both optional.

Comments (7)

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Hello,

I was able to get your damage waiver working if you would like to take a look.

In regards to the setup fee, you are wanting this to be optional for your customers to check on the checkout page?

Thank you

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thank you so much! and yes ideally as an option at checkout for the setup fee. much appreciated you guys rock!

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The setup fee has been added as an optional field. Please take a look.

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Hello, I would also like this 50% setup fee if the customer chooses "Delivery Type: Delivery + Setup" instead of "Delivery Dropoff". Is it possible to have the 50% setup fee automatically popup when the customer chooses their delivery type?

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We can set this up as a fee for Delivery Setup, but the fee will not show up for the customer until they get to the quote confirm page. Is this what you would like to do?

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Yes that works perfect! Where is this setup? Am I able to change the percentage or turn it off and on?

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We were able to create the fee. It will show up on your leads as "Delivery and Setup Fee". Also this is the process to locate and change the percentage and/or turn it on or off :

setup settings -->promotions and fees --> select "Delivery and Setup Fee"

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