attachments won't load
Answered
When I scan documents to my computer then try and attach to lead it will not load. How can I get them to load in IO
When I scan documents to my computer then try and attach to lead it will not load. How can I get them to load in IO
Are you getting any errors? What type of file are you uploading into the lead?
Are you getting any errors? What type of file are you uploading into the lead?
No error message. Tried scanning as PDF and JPEG still nothing. It's not on every lead
No error message. Tried scanning as PDF and JPEG still nothing. It's not on every lead
Can you please provide lead you have had this issue with?
Can you please provide lead you have had this issue with?
I have many but here is one 14858721
I have many but here is one 14858721
Sorry for the back and forth are you able to get me the file you are having issue with? Trying to replicate the behavior you are seeing at times.
Sorry for the back and forth are you able to get me the file you are having issue with? Trying to replicate the behavior you are seeing at times.
Here are some that are not attaching. I will send some that did attach.
Here are some that are not attaching. I will send some that did attach.
These attachment did upload.
These attachment did upload.
Thank you for providing I have developers looking into this further. I was able to replicate this behavior.
Thank you for providing I have developers looking into this further. I was able to replicate this behavior.
Issue has been resolved.
Issue has been resolved.
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