Leads not importing to QBO

Bryce R. shared this question ago

Answered

Yesterday it seems that leads quit importing into QBO. I have two confirmed bookings that have paid and not been imported into QB. The logs do not show an attempt to import them so there is no error to give.

Any thing I can do to kick start this again?

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Comments (1)

Gabrielle P. ● 10 months ago

Can you provide the leads that should have imported and did not?

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Bryce R. ● 10 months ago

#15847341

#15809507

#15798201

At least these. I have also had other payments on other leads come in that also have not imported.

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Gabrielle P. ● 10 months ago

I have someone looking into this

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Bryce R. ● 10 months ago

Thank you! It looks like a couple eventually came through but I still have several transactions that are still not going through. Some from today as well.

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Gabrielle P. ● 10 months ago

Thanks for the update I let our developers know you are seeing some syncs now.

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Gabrielle P. ● 10 months ago

Should be fixed, let us know if you continue to have issues with this.

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Bryce R. ● 10 months ago

looks like things are working at the moment! Thank you.

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Gabrielle P. ● 10 months ago

Thanks for the update let us know if you run into issues with this again.

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