Problem with Customers not being able to autobook

Elizabeth B. shared this question 19 months ago
Answered

When my customer clicks "book this event" on the quote page and it takes them to the page where they should be able to book the unit they are getting the message that says

"You either entered an invalid link or your quote has expired.Click here to try again"

I probably have a setting screwed up, but need my customers to be able to autobook without any issues.

Comments (1)

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You will need to look at the way the different "status" sections are setup. if your "Quote" is unable to accept a payment you will need to send them the "Contracted" or next level up. This will allow them to pay and sign, the "quote" is just a visual representation of the items and doesn't take them out of inventory, once "Contracted" all items are typically removed from inventory so another customer can't book those items (unless you have decided otherwise).

Hope this helps! Happy Bouncing!

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that worked! Thank you so much!

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