Change Default Deposit to Default Full Balance

f f. shared this question 19 months ago
Answered

Is there a way to change this? I just want the default to be full balance instead of deposit on the payment screen.


Thank you.

Comments (3)

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1

So are you still wanting your customers to make the deposit but you would like the full balance to be selected first? Can you please advise?

Thank you

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2

Yes, I just want the default to be full balance with the option to change to deposit.

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1

Thank you for confirming. I have a ticket open for our developers to take a look and see if this can be done. I will let you know once this is complete.

Thank you.

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1

Hello,

Our developers have advised the only way to make the balance the default selection is to not have a required deposit amount specified. Meaning the deposit amount would have to be listed as $0 and it doesn't sound like that would work for you?

Thank you

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1

It would not, I require a deposit. Thank you for your help.

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1

You're welcome. Please let us know if you have any other questions.

Thank you

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1

This feature would be fantastic. My customers frequently prefer to pay in one payment rather than have to split into two, which is best for both of us anyway. Many don't realize they have the option to pay the full balance.

Has there been any initiative to add such an ability to switch which is the default payment option (full vs deposit-only)?

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1

You currently are only allowing your customers to pay deposit only. If you want them to have the option to pay balance or deposit, go to Settings-->Payment Preferences and select No for 'Allow Deposit Payments Only'

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1

Thanks, Brittany. I suppose I was having a whole other issue on top of the default issue.

I had misinterpreted that setting to mean that "Yes" meant the customer would be able to pay just the deposit and not the whole balance. I'm glad there's help text on mouseover now!

Still looking forward to when paying the balance in full can be set as the default.

Thanks again.

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