EZ Castle 2284487: required Wet/Dry choice creates $0 WordPress cart line
Hello IO Support,
Please investigate an EZ Castle Combo Slide WordPress cart/sync issue for account Latay23.
Product: EZ Castle Combo Slide
IO inventory ID: 2284487
Public page: https://inflateapearloasisexperience.com/rentals/combo-bounce-house-rentals/ez-castle-combo-sl/
WordPress connection: 134743
Expected pricing:
- Shared price category 6300137, “EZ Castle Combo Slide -Dry”
- $225 through 8 hours
- After 8 hours: $300 every 1 day, recurring each day until returned
- Wet upcharge remains a separate accessory charge
IO configuration verified:
- Choose Dry or Wet selector: 3260655
- Required quantity on EZ parent: 1
- Selector accessory limit: 1
- Listed as a drop-down
- Combo Dry: 3419315 at $0
- Combo Wet: 3425287 with the existing separate wet upcharge
Observed customer-facing failure:
1. The public page correctly displays $225 for 8 hours and shows the required Dry/Wet choices.
2. At an exact 8-hour test window, selecting Combo Dry and clicking Add to Quote creates only this cart line:
“EZ Castle Combo Slide:Choose Dry or Wet:Combo Dry” — $0.00
3. The parent $225 rental line is not added and the cart subtotal does not increase.
4. Clicking Add to Quote without choosing Dry/Wet can also create a $0 EZ Castle line instead of enforcing the required choice.
Control tests:
- Laila’s Palm Paradise 3478481, Tom’s Jelly Bean 3534343, and Sparkle’s Block Party 3467797 use the same shared price category and correctly add the $225 parent rental plus the $0 Dry choice.
- The EZ WordPress shortcode data contains has_required_acc="1" but renders a different/minimal required-accessory structure than the three working products.
- A Force Sync and WordPress cache purge were already completed. Fresh desktop/mobile and cart tests still reproduce the issue.
We have not changed EZ’s IO accessory configuration or manually edited its generated WordPress product source because the IO settings match your official Wet/Dry setup guidance. Please repair the generated/synced product block or advise the exact IO-side correction that preserves Required = 1, the parent $225 charge, and the separate wet upcharge.
Thank you.
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