Credit Card Data Not Saving - Global Payments
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Our recent transactions are not storing the credit card info.
We have tested with our personal cards and it saved.
I have checked the merchant services and Store Credentials is selected.
I cannot refund to the card without having to call the customer.
Currently most of our payments are processed by us, not online by the customer.
Thank you,
Tony
The same question
I have went through your payments and clicked on a handful from the past and the credit card info was saved on the lead. I guess I would need some examples.
I have went through your payments and clicked on a handful from the past and the credit card info was saved on the lead. I guess I would need some examples.
Here are 2 orders that do not give the option to charge existing card.
Thank you,
Tony
Here are 2 orders that do not give the option to charge existing card.
Thank you,
Tony
You can verify w/ Global but it is most likely because these are prepaid or a visa or mastercard giftcard of some sort that cannot be recharged or credited back so they will not be saved in the system at all.
You can verify w/ Global but it is most likely because these are prepaid or a visa or mastercard giftcard of some sort that cannot be recharged or credited back so they will not be saved in the system at all.
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