Automatic emails not triggering: email_custom 1000691 and 1000693

Two of our Email Center Automatic emails are Active and correctly configured but their recurring evaluations are not triggering:

1. 'Customer - Setup & Takedown Guidelines' (email_custom,1000691): Send = 1 day before event, daily window 8:00 PM-8:15 PM, Send To filter 'Confirmed Leads' (Confirmed status AND Delivery Type does not contain Pick-Up (Customer)). Its send log shows exactly ONE send ever: Oct 3, 2026 8:00 PM to Amber Bickerton (lead 77330441, event Oct 4, 2026) — the day the email was created. It did not fire on Oct 9, 2026 for Blue Grass Nursery (lead 77606211, CONFIRMED, Setup, event Oct 10, 2026, email on file, Auto Emails opted in) or for Jeff Rogers (lead 77871991, CONFIRMED, Setup, event Oct 11, 2026, email on file, Auto Emails opted in).

2. 'Customer - Pickup & Return Instructions' (email_custom,1000693): Send = 1 day before event, 8:00 PM-8:15 PM, Send To filter 'Confirmed Pickup Leads' (Confirmed AND Delivery Type contains Pick-Up (Customer)). Its send log is completely EMPTY — it has never fired, including for Benaiah Agoye (lead 77697197, CONFIRMED, Pick-Up (Customer), event Oct 10, 2026, email on file, Auto Emails opted in) on Oct 9, 2026.

Other automatic emails in the same account (Customer - Payment Reminder, Payment Received) are firing normally on their schedules, so this is specific to these two emails. Timezone is America/Edmonton and date evaluation is correct for the working emails. Please investigate why the recurring scheduler is not triggering these two automatic emails and fix it.