Still wondering why the Dashboard won't identify clearly why it wont remove a completed event

Tom S. shared this problem 20 months ago
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Comments (2)

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so there are a few things

has the contract been signed and that date populated?

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are there any conflicts that you havent cleared? THis is not normally an issue but just asking..

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are there any tasks you have set that are not cleared, again might not make a difference just asking

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does the order have a balance due?

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does the order have a deposit due?

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has the contract been signed?


give us some screen shots of teh lead in question because only the IO people can see the lead

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Brittany was kind enough thios morning to take my call and point out the date contract was signed was missing on many. I still have trouble when customers change contracts editing them correctly. But the fact that there is missing info is just not as clear as it should be to find what is missing. Experience finally wins out.

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it does show the missing item under rcvd when the contract isnt signed or the contract hasnt been sent under sent

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with regards to sending an updated contract, always remember to pay attention to the warning bar at the bottomw when making changes it will move the status of contract to a new one so you can send an updated contract after the changes are made and then the sent and rcvd columns will update on the dashboard

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