Software for Party Rentals, Events, and Services

New Topic

Template variable

Aron R. shared this question ago

Pending

I set up my waiver for when we drop off the units and go over the rules. I want the waiver to say the units they are renting, so I put in *rentalname*; however, when I go into the waiver, it is just showing *rentalname* and not giving the list they rented

The same question

Comments (3)

Chad B. ● 19 days ago

You have to use the Rental Loop html code that is on the template variable sheet. Also, a signable doc may be a better option than a waiver.

Reply URL

Gabrielle P. ● 19 days ago

You can find the rental loop in the Settings--Template Variables.

Reply URL

Aron R. ● 19 days ago

I tried *rentalname_linked*, which is in the rental loop, and it is still not working

URL

Matthew M. ● 18 days ago

I believe you have to have the rental loop code for them to show up and then you can put the loop variables in there. For example this should give you what you're looking for:

*rentalname*

<br />

If that's what you're doing and it's not working then it's above my paygrade.

URL

Gabrielle P. ● 18 days ago

Aron,

Please take a look and see if it's now showing the rentals correctly in the waiver template.

URL

Aron R. ● 18 days ago

It is not working, and also half of the waiver was deleted

URL

Gabrielle P. ● 17 days ago

Can you please try again now we reverted it, see attached is this how you are wanting it?

URL

Aron R. ● 17 days ago

I dont see anything attached.

It is still not working. It does have the waiver back; however, it is taking out that line. See attached

Files:

URL

Gabrielle P. ● 16 days ago

We have our developers looking into this further and will advise when we have an update.

Thanks!

URL

IO S. ● 15 days ago

Good news — the issue you reported has been resolved and the fix is now live in your account. Please let us know if you have any questions.

Reply URL

Aron R. ● 15 days ago

This is great news. Thanks so much!!!

Is it possible to have my logo in the background of the waiver, and can we make the logo used for the header smaller on the waiver?

URL

Gabrielle P. ● 12 days ago

I'm checking with developers and will let you know when we have an update.

URL

Jenny P. ● 8 days ago

Hi, the changes have been applied.

URL

Aron R. ● 8 days ago

I don't see any changes when I open a new waiver

URL

Brittany M. ● 8 days ago

Please take a look at the test lead created. Lead # 79699207. I have added the waiver to this lead. You can view it in the documents section of the lead.

e9ead4c3e30edd464c2b034c41e1d094

URL

Aron R. ● 8 days ago

I see it on that one. Could the background be the logo one on top of each other, going from the beginning to the end of the waiver?

URL

Brittany M. ● 5 days ago

Checking with the developers and will let you know if possible.

URL

Jenny P. ● 5 days ago

Hi, I've added that change to the template.

URL

Aron R. ● 36 hours ago

Thank you so much!

I set it up so that every time a waiver is signed, it should be emailed to the client; however, I ran 2 different tests, and it did not send the email

URL

Brittany M. ● 36 hours ago

Do you have an automation created to do this? What are the leads that were tested on?

URL

Aron R. ● 36 hours ago

I turned it on by email center.

Lead #80173429

and #79231171 (I canceled this lead after it didn't work)

URL

Brittany M. ● 35 hours ago

Thank you. We are having our developers take a look.

URL