booking #77801009

Valerie S. shared this question ago

Answered

I had this customer book this and for one it told them that they were getting free delivery to their ZIP Code which they weren't and also it doesn't show me that they added on additional chairs to our package. It just shows me the total amount of chairs. this seems a little confusing on my end because I don't see the break down and had to do the math in my head to make sure they were charged correctly.

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Comments (1)

Jen H. ● 19 days ago

Good morning, I fixed the delivery issue, I'm not sure what you mean about the package, the package comes with 8 chairs, 1 table, and 1 table cloth. If the customer orders more than 1 or adds additional chairs or tables it should calculate correctly.

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Valerie S. ● 19 days ago

Thank you for fixing that for me! Is there also a way to have them select the table cloth color that will show up on the invoice? As for the package/chairs- It did charge them properly but this is the first time it just added the chairs under the “package”. typically it shows them as additional added on chairs so I wasn’t sure if this was just from an update or why it appeared differently this time than it has in the past.

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Jen H. ● 19 days ago

Yes I have fixed your table cloths so that the customer can now choose the color. I am running a sync on your site so it may take a little before you see the changes on your website.

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