Variables Not Working

Karen E. shared this question ago

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Hello!

Some variables are not working on some templates.

For example, all of my header variables work on all of my templates, but the item and price variables do not work on one of my invoice templates (that I've found). Instead, it just shows *rentalname*, etc.

I'm not sure how to fix this.

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Comments (1)

Gabrielle P. ● 1 hour ago

Can you please show an example where you are seeing the variables not working? A lead id or example image and name of template would be helpful.

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Karen E. ● 1 hour ago

Yes!

#72426193

I attached a photo. This is how it sent...

The template is Customer - Quote (Muncie Warehouse). The Customer - Invoice is also not working correctly. However, both are working for Vista Event Rentals, just not Muncie Warehouse.

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Karen E. ● 1 hour ago

This is what it looks like in my settings/email center.

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Karen E. ● 1 hour ago

And here is an example of the Customer - Invoice not working for Muncie Warehouse.

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