IA/Chat "issues"

Chad B. shared this question 6 hours ago
Need Answer

2 Things:


1. the release article link for embeding the ai chat across the site links to the basic ai chat setup page with no information on how to embed.


2. I was on my delivery planner for july 7th and I asked the chat how many deliveries I had. Not one time did the "thinking" suggest it tried reading anything but the knowledge base before it came back and said it couldn't tell me but gave me instructions on how to do it. It would be great if the ai chat could read our account info...but I can see where this could be an issue if the ai accidentally went across accounts.

Comments (2)

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We have our developers looking into this further and will advise when we have an update.

Thanks!

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1. This was a mistake in the release notes. you cannot embed it anywhere

2. We are just starting to get it to do things. currently it's limited to filters and reports, and general info.

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How does reading the screen work? By asking it if the filter works? Or some version of that?

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