Blank Lines On Event Notes from contact forms

Chad B. shared this question 21 months ago
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Comments (6)

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I have a developer taking a look at this.

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it does it on mine to and i use the normal interface not the new view..

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here is the same thing in the normal view chad is talking about

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Could it be the customer submitted the question and hit send twice? Sometimes we get multiple "contact requests" and they are blank

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No. Ive tested to see if it was customer issue. It's not that I'm Getting multiple of the same leads/contacts. It's that their message shows up 3 lines down on the event notes. Happens on every one of my contact forms. 

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Chad..

I just did a pop up coupon test where it auto fills those fields we have talked about and it doesnt put the 3 lines in.

it something that comes from the online web side interface that is creating those lines

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