Automation didn't run

Casey Z. shared this question ago

Answered

I have an automation that sends an email when we have a last minute booking. It did not run yesterday on a same-day booking. I'm assuming it's a filter issue, but I don't know exactly how some of the filters work.

The automation and filter are both named "Recent Bookings".

The lead in question is 69010167

Are these filters the problem? When it says "Next 4 days" or "Last 1 day", do those include the current day?

8b630a245c4a46a323b197655fafb757

The same question

Comments (1)

Susan M. ● 6 hours ago

What were you trying to do w/ the filter? What statuses? and I would think inbetween the 2 groups would be an OR depending on what you are trying to accomplish

Somthing like

Lead status change last day

Event date next day

Lead status contains Confirmed

Contract received in last day

and payment date in last day

Reply URL

Casey Z. ● 6 hours ago

This automation normally works as it is. It worked today on lead 68371875.

Is it possible that it didn't work on lead 69010167 because a different automation ran 5 minutes before this one should have run?

URL

Susan M. ● 6 hours ago

That shouldn't make a difference...I think it would help if you name which statuses it's looking for on the top part of the filter. Not just Status change in last day...I think that would help this run more consistently. Also you may want to change Lead Event Dates to Lead Start Date.

URL