Issue with leads updating/existing in IO

Nicholas D. shared this question 20 days ago
Answered

It seems like many peoplare having this issue, getting emails with payment made, I see them on square, nothing updated in IO.


People are making quotes, none of those exist in IO. As of 3:30pm EST I noticed this issue started. Anything I do on IO also is not going to updates.

Comments (3)

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Some sort of major outage or crash. For us, all work company wide got wiped, our logs show from 12:29pm-3:40pm PST, everything was deleted. So all links sent are now dead, all edits made, shifts created, everything is gone from that time window

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Due to some uncontrollable network issues between our two servers, IO experienced issues with saving leads, inventory, sending auto emails and other tasks on the afternoon and evening of 06/23.

This network issue has been fixed and now tasks are catching up but if you are having trouble connecting please use

https://bak.rental.software temporarily until the fiber cut is fixed.

Thank you for your patience and understanding!

photo
1

Due to some uncontrollable network issues between our two servers, IO experienced issues with saving leads, inventory, sending auto emails and other tasks on the afternoon and evening of 06/23.

This network issue has been fixed and now tasks are catching up but if you are having trouble connecting please use

https://bak.rental.software temporarily until the fiber cut is fixed.

Thank you for your patience and understanding!

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