Event Leads Quotes Not Working
Awaiting Reply
We noticed every quote coming in as a lead showed the start time at 7am and end time as 11:45pm. Thought it was kind of weird until a client claimed she chose a certain time frame and her quote contract showed different time. We tested several quotes ourselves picking different start and end times and in every lead on our dashboard it showed 7am to 11:45 end time. I have attached screenshots of my settings both IO and Wordpress please help as this is making us send contracts to potential clients with different prices and event start and end times ! :(
ubounceindy.com
The same problem 
Go to general preference and set your default start Time there
Go to general preference and set your default start Time there
Do you allow multi day and overnight rentals?
Do you allow multi day and overnight rentals?
Try changing the time that says pickups next day start at 7:00 a.m.
Try changing the time that says pickups next day start at 7:00 a.m.
Try removing the times in your online quoting boxes just blank them out
Try removing the times in your online quoting boxes just blank them out
The other question I have is when you're testing are you testing from the website side or from the back end side
The other question I have is when you're testing are you testing from the website side or from the back end side
Good morning, you need to go to your Settings-->Delivery Methods and go to the restrictions, this is where you have this time set (see screenshot)
Good morning, you need to go to your Settings-->Delivery Methods and go to the restrictions, this is where you have this time set (see screenshot)
So that did change the start time I had it set to 7am and changed to 11am and it now displays the new start date at 11am. But It still displays the start time to 11am and end time to 11:45 automatically instead of what customer chooses in checkout process. I have tried enabling both force start time and end time and it still did it. So then tried it again with both checkboxes unchecked and it still did it.
So that did change the start time I had it set to 7am and changed to 11am and it now displays the new start date at 11am. But It still displays the start time to 11am and end time to 11:45 automatically instead of what customer chooses in checkout process. I have tried enabling both force start time and end time and it still did it. So then tried it again with both checkboxes unchecked and it still did it.
So u want every event starts at 11am but at wherever tme the client picks?
So u want every event starts at 11am but at wherever tme the client picks?
This is because you have this set as default, so it's always going to default to that time no matter what time is chosen by the customer,
This is because you have this set as default, so it's always going to default to that time no matter what time is chosen by the customer,
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