Add-ons are showing as duplicates when you view an item

Dave M. shared this problem ago

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How do we clean this up? We don't want customers to be bombarded with the same add on multiple times. They should only see one of each add on.

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Comments (1)

Jen H. ● 20 days ago

What item is this happening on?

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Dave M. ● 17 days ago

Its happening on all of them

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Jen H. ● 17 days ago

It because you have layers of accessories, you have accessories added to each item that is already an accessory.

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Dave M. ● 17 days ago

The items used to be accessories, and now they are actual items. What is the best way to fix this do that they aren't duplicating but still showing on each item?

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Jen H. ● 17 days ago

Removing them as accessories and adding them as upsells since they are all actual inventory items. In the Settings-->Online Quoting you would need to set your upsells to Selected Only, and on the inventory add your upsells to each item.

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