New Automation Not Running (Same Issue as Last Time)

Matthew I. shared this problem 2 years ago
Not a Problem

We have a new automation, which is approved and active, that is doing the same thing we saw before.

The automation shows the correct test lead being included in the filter; however, I've been watching it for an hour and it hasn't run at all.

Automation Name: New Quote (Admin)

Test Lead: 9356225

We had this same issue a few weeks ago and someone at IO identified a bug and was able to resolve it.

Comments (3)

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It does seem to be working now

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Correct, it started working about halfway through today.

Can you shed some light on what the root cause is? Is it something on the back end or are we doing something unexpected?

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I don't see any issues with the set up....hard to say. The bug from before was fixed. If you see any other issues let us know

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