Hide Price & Show "Price on Request" for Specific Products

Yoann L. shared this question 20 days ago
Answered

For the following product, we'd like to hide the pricing and replace it with the text "Price on Request" instead:


• High Rope Course

https://monsterball.com.au/inventory/climbing-activities/high-rope-course/


Could you please advise:


• Is there a built-in setting within InflatableOffice to hide pricing on specific products?

• Can we replace the price with custom text such as "Price on Request" on a per-product basis?

• If not natively supported, what is the recommended approach to achieve this?


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Please let us know if you need any further details or access to our account to assist.


Thank you!

Comments (9)

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You can hide prices for certain items by going to Settings-->Inventory-->Open the item you want to hide the price for and go to the advanced section. You will see a "Restrict By" setting and here you will check the price option.

I will go ahead and put a ticket in for the web team to set the custom wording for you as well!

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This has been completed!

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However, pricing is still visible on all products and on the category pages.


Additionally, the “Price on request” label is currently being displayed on all climbing products (example below):

https://monsterball.com.au/inventory/climbing-activities/spider-mountain-tower-only/


This label should only be applied to the following two products:

https://monsterball.com.au/inventory/climbing-activities/high-rope-course/

https://monsterball.com.au/inventory/climbing-activities/rock-climbing-wall-4-x-climbers/

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Got it, I just let the web team know and will keep you updated!

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Hi team,

Just following up on the issue reported yesterday, as we haven’t received a response yet.

The problem is still ongoing:

  • Pricing is visible on all products and category pages.
  • “Price on request” is being displayed on all climbing products.

As mentioned earlier, this label should only apply to the following two products:

Example where it is incorrectly applied:

Additionally, the text displayed on both the product and category pages should show “Price on request” instead of the price for the marked products, as per the screenshot shared here:

This issue is affecting the live site, so we would appreciate a prompt update.

Please let us know the current status.

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This is still being worked on. I will let you know when this has been updated.

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This has been completed!

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Hello Cameron,

Thanks I can see the 'call for pricing' has been added on the 2 products. Could we keep this wording instead please: "Pricing on request”

However on the category pages I'm still seeing prices even though I clicked on restrict by price in the advanced section as you suggested. See screenshots.


Thanks

9a86be6cf179e83990473ddf2ff20000

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I have asked them to update this wording and I will let you know when they are done.

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This has been done!

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Thanks, what about the pricing still showing up in the category? Can this be looked at again? It's still showing up even when setting up as suggested.

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I have asked our web team and will keep you updated!

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This has been completed!

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Awesome !

I've just checked but can we still have the 'add to quote' button please and change 'call for pricing' with 'Pricing on request' on the product page + the product card on the category page.


Thanks

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I apologize about that! I have asked them again to update this and I will let you know.

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This should be all good now!

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